Question 1

How do I rent my wedding florals?

Accepted Answer

It’s easy! Start by choosing the package that best matches your vision, then fill out our contact form or send us an email with your wedding date, venue, and any pieces you’re interested in. We’ll confirm availability, walk you through any add-ons or customization options, and send over your official quote. Once you're booked, we handle delivery, setup, and pickup, so you get gorgeous florals without any of the stress.

Question 2

How far in advance should I book my rental?

Accepted Answer

As these rentals are based on product availability we recommend booking your rental at least 3 to 6 months in advance. This timeline helps us guarantee that we can accommodate your desired selections and provide the highest quality service. However, we understand that wedding plans can change, so we encourage you to contact us even if your event date is sooner—we will do our best to assist you.

Question 3

How long is the rental period?

Accepted Answer

The standard rental period is 10 hours. This timeframe includes delivery and setup, the event itself, and the subsequent return or pickup. If you require a longer rental period, extended options are available upon request. Please contact us to discuss your specific needs, and we will do our best to accommodate your event schedule.

Question 4

What happens in the event of damage?

Accepted Answer

We understand that accidents happen. Minor wear and tear is expected and covered in our service. However, significant damage or missing flowers will incur additional charges as outlined in our rental agreement. These charges are assessed when the rental is returned, and any applicable fees will be communicated directly to the relevant parties. We are committed to transparency, ensuring that all costs are clearly explained in advance.

Question 5

Can I pickup and return the rentals?

Accepted Answer

Unfortunately no, we prefer to have our trained staff handle all deliveries and pickups. This policy helps us ensure that the silk flowers remain in pristine condition, allowing us to maintain the highest quality standards for every event. By managing the process from start to finish, we can guarantee that your rentals are beautifully arranged and carefully cared for throughout your special day.